Tag Archives: cold sores

Why all the Questions?

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Clients often ask me why I need to ask SO many questions before I start their skin treatment. It’s nice to jump on the bed and get straight into the treatment, BUT:

In a salon situation these questions are imperative. It shows that the operator cares about their client and the service they provide. Then you can be sure that a personal treatment which addresses all of your needs and concerns, as well as a unique after care program, will be provided.

A client recently came to me and complained that she had booked in at a salon to have some electrolysis done. She had never been to that salon before. At the time of booking only her name and phone number was taken. When she arrived for her treatment she was not asked any further questions and just politely ushered into the treatment room. The only questions she was asked whilst lying on the bed was whether or not she had had electrolysis before and when she replied ‘yes’ the operator got straight into the treatment. It would have been best for the operator to ask and record some basic but important information before proceeding with the treatment.

I feel that the following questions should be asked before any salon treatment:

  • Are you pregnant? Breastfeeding? (some products/treatments must not be used/performed)
  • Are you Diabetic? (more susceptible to infections)
  • Are you currently on any medication? e.g, Vitamin A, Retinol, Roaccutane (cannot have any waxing), antibiotics, the pill (these can cause photo-sensitivity)
  • Any history of illness or chemotherapy/radiation treatments. (low immunity, poor healing)
  • A history of heart disease, pacemakers, metal implants (especially if machinery is being used in the treatment)
  • Open skin lesions (risk of infection)
  • Active cold sores (treatment should be avoided until it has cleared)
  • Allergies to anything at all e.g sunscreen, alcohol, animals, fragrance, elastoplast, food, pollens, alpha-hydroxy acids (AHAs)
  • What the client is hoping to gain from the treatment e.g extractions, firm massage, relaxation
  • If the client has any major concerns that they would specifically like addressed e.g hair removal, skin breakouts, pigmentation, sensitivity, aging, wrinkles, sun damage etc.
  • Which products they are currently using? (could interfere with treatment performed)
  • When they last exfoliated or had any microdermabrasion, resurfacing treatments
  • Have they had any botox or injectables in the last 2 weeks (if so, facials should not be performed)
  • Contact details, next of kin, emergency contact

It is very important to also discuss with the client what they can expect before, during and after the treatment.

If you attend a professional salon, similar questions will be asked. So please understand that our interest is in your interest.

Basic Consultation form

Basic Consultation form

Example of a waxing consultation.

Example of a waxing consultation.

Make up: to share or not to share

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Make up: to share or not to share

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I occasionally have the opportunity to do a little bit of TV and film acting
The gigs are few and far between, but when I am lucky enough to get a call, it’s not the scripts or lines I need to know off by heart that scares me, but whether or not the hair and makeup artists are going to use clean makeup tools on me. Yes, that’s right! The whole idea of a huge cast sharing brushes and sponges completely freaks me out! All those bugs  festering in those little pots of makeup and brushes.

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Last week I worked on a TV commercial and I loved every minute of it. Not only was the filming fun but the makeup artists were incredibly professional. As per normal, the cast get to have their hair and makeup done in a makeup and wardrobe bus. Chairs, mirrors, running water, clean towels and loads of brushes, pots of makeup, powders, lip pencils and colours and foundations all in abundance.

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What I loved about my experience last week was the fact that each cast member had their own little makeup case. To start with all the brushes were extremely clean. Cleaning brushes is so easy, all that is needed is that they are to be washed in soapy hot water, rinsed well, air dried and wiped over with isopropyl alcohol (99.8%). cleaning-brushesL1_A2                            images-5

The brushes used on me were placed in my case, with my lip colour and all my palettes.

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Nothing was double dipped, spatulas and cotton buds were used to remove colour from the pots, then disposed of immediately. Colours of eyeshadow, blush and bronzing palettes  can be easily and hygienically cleaned with a light spray of isopropyl alcohol which dries immediately and doesn’t harm the products.Foundation was placed on a palette and only my brush was used for my application.

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This is how it should be everywhere you go when having your makeup applied, whether it be a department store counter, a makeup bar, a salon or even if you have a professional makeup artist visit you. There are no exceptions!  Spatulas/disposable applicators should be made available for you to test and try at your leisure, rather than fingers straight into products.

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It is not advisable to ever share makeup, especially eye make up (particularly mascara, eyeliner or eye-shadow) as there is the risk of spreading conjunctivitis.images-8Unknown-1

Sharing lipsticks or lip glosses also risks spreading cold sores, caused by a virus called Herpes Simplex.

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So next time your friend wants to borrow your makeup, or you are offered a free make over, please check very carefully that nothing is double dipped.